dbagee Terms and Conditions
Please read all the terms and conditions below carefully before using this platform. By creating or using an account on dbagee, you are agreeing to these terms.
dbagee provides an online betting and casino service for users in Bangladesh. The terms and conditions set out in this document form a legally binding agreement between the user and dbagee. We may update these terms from time to time; continuing to use the platform after changes take effect means you have accepted the new terms.
1. General Provisions
Definitions and Interpretation
In this document, "dbagee", "we", "our" refers to the entity operating this platform. "User", "you", "your" refers to any person or entity who uses the services of dbagee. "Platform" refers to the dbagee website, applications and all related services.
- "Services" includes online betting, casino games, slots, live casino and all related activities.
- "Account" refers to each user's individual registered account.
- "Bonus" refers to any incentive, cashback or reward offered by dbagee.
Scope of Services
dbagee provides cricket betting, slot games, live casino and various other online gaming services for users in Bangladesh. The platform keeps users' information and transactions secure through SSL encryption and other security measures.
dbagee reserves the right to modify, suspend or discontinue any part of its services at any time without prior notice. Services may be temporarily unavailable due to technical issues or maintenance.
2. Eligibility Requirements and Accounts
User Eligibility
To use dbagee services, users must meet the following requirements:
- Must be at least 21 years of age — for 21+ only.
- Must provide accurate and truthful personal information.
- Must comply with applicable local laws.
- Only one account may be opened per person.
- Must confirm you are not a resident of a restricted area.
Account Registration and Security
Each user is permitted to create only one account. Creating multiple accounts under the same person's name is strictly prohibited and may result in account cancellation and funds being seized.
- Provide your correct name, date of birth and contact details at the time of registration.
- Keep your password private and do not share it with anyone else.
- Notify us immediately of any unauthorized access to your account.
- The user is fully responsible for all activity on the account.
Account Closure and Suspension
dbagee reserves the right to suspend or cancel an account in the following circumstances:
- Providing false information or engaging in fraudulent activity.
- Evidence of operating multiple accounts.
- Bonus abuse or attempts to manipulate the system.
- Suspicion of money laundering or any other illegal activity.
- Any violation of these terms and conditions.
Users may also contact us via 24/7 live chat or at [email protected] to close their account at any time.
3. Deposit and Withdrawal Policy
Deposit Terms
The following policies apply when depositing funds on dbagee:
- Minimum deposit amount: ৳100 (per method).
- Accepted payment methods: bKash, Nagad, Rocket, Upay.
- Account balances are displayed in Bangladeshi Taka (BDT).
- Deposited funds may only be submitted via registered payment methods.
- Deposits via third parties or from another person's account are prohibited.
Withdrawal Terms
The following rules apply when withdrawing winnings:
- Minimum withdrawal amount: ৳500.
- Typical withdrawal processing time: 30 minutes to 3 hours.
- Withdrawals can only be made through the same payment method used to deposit.
- Withdrawals will be temporarily held if bonus wagering requirements have not been met.
- Identity verification may be required for large withdrawals.
4. Bonus and Promotion Terms
Welcome Bonus
New users will receive a 120% bonus on their first deposit, up to a maximum of ৳8,000. For example:
- Deposit ৳1,000 → ৳1,200 bonus → total balance ৳2,200.
- Deposit ৳14,000 → ৳8,000 bonus → total balance ৳22,000.
The welcome bonus applies to the first deposit only and can be claimed once per account. Users must meet the eligibility requirements to receive the bonus.
Wagering Requirement
The wagering requirement for the welcome bonus is 15x (15 times the bonus amount). This means the user must wager 15 times the bonus amount before it becomes withdrawable.
- Bonus funds cannot be withdrawn until the wagering requirement has been met.
- Winnings from bonus funds are also subject to the wagering requirement.
- Some games may contribute to bonus wagering at different rates.
- If the requirement is not met within the set time limit, the bonus may be cancelled.
VIP and Cashback Program
The dbagee VIP program has four tiers, each offering a weekly cashback benefit:
- Bronze: up to 0.3% weekly cashback.
- Silver: up to 0.6% weekly cashback.
- Gold: up to 0.9% weekly cashback.
- Platinum: up to 1.2% weekly cashback.
Advancement to a higher VIP tier depends on the user's overall activity on the platform. Cashback is issued each week based on specific conditions.
Bonus Abuse is Prohibited
Abuse of dbagee's bonus policies is strictly prohibited. The following activities are considered bonus abuse:
- Creating multiple accounts in order to claim bonuses.
- Attempting to exploit system vulnerabilities to obtain bonuses.
- Claiming bonuses using different identities.
- Using manipulative or fraudulent betting methods to meet bonus requirements.
If bonus abuse is found, the account will be cancelled and all bonuses and related winnings will be forfeited.
5. Gaming Rules
General Gaming Terms
All games on the dbagee platform are operated according to fair play principles. Each game has its own rules, which should be read before starting the game.
- In the event of a technical error, dbagee will resolve the issue based on the last valid transaction.
- dbagee is not responsible for any losses caused by internet connection issues.
- Game operators' decisions are final and binding.
- In the event of a dispute over a game result, server logs will be treated as the definitive evidence.
Betting Rules
The following rules apply to cricket betting and other sports betting:
- Once a bet is fully confirmed, it cannot be cancelled or changed.
- Bets placed after the specified time may not be accepted.
- If a match is cancelled or rescheduled, bets will be settled according to the applicable rules.
- dbagee reserves the right to suspend a bet if an unusual betting pattern is detected.
6. Privacy and Data Protection
Personal Data Collection
dbagee collects personal information for the registration process and to provide its services. This information may include name, date of birth, address, contact details and payment information. For details on how collected information is used, see our Privacy Policy.
Data Security
dbagee uses industry-standard security practices to protect users' personal and financial information:
- All data transfers are secured by SSL encryption.
- Payment information is processed through a secure payment gateway.
- User data is not sold or transferred to unauthorized third parties.
- Users will be promptly notified in the event of a security breach.
7. Responsible Gaming
Responsible Gaming Commitment
dbagee is firmly committed to responsible gaming. We believe gaming should be a form of entertainment, not a source of problems. For this reason, we provide users with the following tools:
- The ability to set deposit limits.
- A self-exclusion option (to temporarily exclude yourself).
- Reality check reminders.
- The ability to view account activity history.
For more information on responsible gaming, see our Responsible Gaming page.
Protection of Minors
dbagee services are for people aged 21 and over only. We take a strict position on allowing minors (persons under 21) to use the platform or gamble.
- Accounts identified as or suspected of being minors will be closed immediately.
- Parents or legal guardians should use family safety software at their own discretion.
- Creating an account on behalf of a minor is strictly prohibited.
8. Limitations of Liability
Service Guarantee
dbagee strives to provide a reliable service, but no guarantee is given regarding the following:
- That the platform will be available without interruption at all times.
- That the platform will be free of technical errors.
- dbagee is not responsible for issues caused by server downtime or third-party actions.
Limitation of Liability
To the maximum extent permitted by applicable law, dbagee will not be held liable for:
- Any financial loss incurred by the user as a result of gaming.
- Loss caused by the user's own negligence or carelessness.
- Any issues arising from internet connection problems.
- Loss caused by the actions of third parties.
- Circumstances beyond dbagee's control (force majeure).
9. Dispute Resolution Process
How to File a Complaint
In the event of a dispute or complaint, users are encouraged to contact us directly in the first instance. The procedure for filing a complaint is:
- Get direct support via 24/7 live chat.
- Email your complaint in detail to [email protected].
- After a complaint is filed, dbagee will respond within a reasonable time.
Final Decision
A final decision is reached through dbagee's internal dispute resolution process after hearing all parties involved. This decision will be considered binding on everyone concerned. Where applicable, international standards and industry-accepted practices will be followed.
10. Changes to Terms and Conditions
Updates and Changes
dbagee reserves the right to amend these terms and conditions at any time. In the case of significant changes, we will notify users appropriately. Continued use of the platform after any changes will be deemed as the user's acceptance of the new terms.
The date of the most recent update will always be noted at the top of this document. It is recommended that you review this page regularly.
Applicable Law
These terms and conditions have been drawn up in accordance with the general principles of international e-commerce and online gaming. If any provision of these terms is found to be invalid or unenforceable under applicable law, the remaining provisions will remain fully in effect.
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