dbagee Privacy Policy
Your personal information is completely safe with us. Learn in detail how dbagee collects, stores, and protects your information.
dbagee ("we", "our", or "platform") provides a safe and reliable online betting and casino service for players in Bangladesh. This privacy policy explains what personal information we collect when you use our website dbagee.cam, how we use that information, who we share it with, and what your rights are. Please read this page carefully. By opening an account with dbagee or by continuing to use our services, you are agreeing to the terms of this privacy policy.
If any changes are made to this privacy policy, we will update this page and notify registered users by email. Your continued use of the service after the updated policy is published means you agree to the new policy.
Definitions
The meanings of the key terms used in this privacy policy are given below:
Personal Data
Any information that can directly or indirectly identify a living individual — such as name, email address, phone number, payment information, or IP address.
Processing
Any operation performed on personal data — collection, recording, organization, storage, transformation, retrieval, use, or deletion.
Data Controller
The dbagee platform, which determines the purposes and methods of processing your personal data.
User
Any person who visits the dbagee.cam website or is a registered account holder on it.
Cookie
A small text file stored on your device that is used to improve the functionality of the website.
SSL Encryption
Secure Sockets Layer technology, which keeps all data exchanged between your browser and our server fully encrypted.
What Information We Collect
dbagee collects only the information necessary to provide its services. We give the highest importance to your privacy and never collect unnecessary information.
2.1 Information Provided at Registration
When opening an account, you provide the following information:
- Full name and date of birth
- Email address and mobile number
- Residential address
- National ID or passport number (for identity verification)
- Preferred username and password
2.2 Payment and Transaction Information
During deposits and withdrawals, we collect:
- bKash, Nagad, Rocket, or Upay account number (the full number is not stored in our system, only the last four digits)
- Transaction amount, date, and time
- Transaction ID and confirmation code
2.3 Automatically Collected Information
When you visit dbagee.cam, the following information is collected automatically:
- IP address and device type
- Browser name and version
- Operating system information
- Pages visited, time, and navigation patterns
- Referral URL (which site you came from)
- Total session duration
2.4 Gameplay-Related Information
To monitor your gaming activity, we record:
- Details of games played, bet amounts, and results
- Total bet amount within a specific period
- Win and loss history
- Details of bonus usage
This information is used to ensure responsible gaming and to improve your experience.
2.5 Communication-Related Information
When you contact our support team — via live chat or email — the content of that conversation may be recorded. This helps improve service quality and resolve disputes.
Purpose of Using Information
dbagee uses your personal information for the following lawful purposes:
3.1 Account Management and Service Delivery
- Creating, verifying, and maintaining your account
- Ensuring login and secure access
- Processing deposits, withdrawals, and transactions
- Managing bonuses and promotions
- Resolving any technical issues that arise
3.2 Security and Fraud Prevention
- Verifying your identity and confirming age (for users aged 21 and above only)
- Preventing money laundering and fraud
- Detecting and blocking suspicious activity
- Preventing unauthorized access to your account
3.3 Improving Service Quality
- Analyzing and improving the user experience
- Identifying and resolving technical issues
- Testing new games and features
- Customizing content according to your preferences
3.4 Ensuring Responsible Gaming
We use your gameplay information to identify potentially problematic gaming behavior and provide assistance when needed. Read our responsible gaming policy for more details.
3.5 Communication and Customer Support
- Responding to your questions and complaints
- Sending important account-related notifications
- Sending transaction confirmations and receipts
- Sending notifications of policy changes
3.6 Marketing Communications
With your consent, we may send promotional offers, bonuses, and notifications about new games. You can unsubscribe from marketing communications at any time by contacting our support team.
Cookies and Tracking Technology
The dbagee.cam website uses cookies and similar technologies to function properly and to improve your experience.
4.1 Types of Cookies
Essential Cookies
Required for the core functionality of the website — maintaining login sessions, managing security tokens, and basic page loading. These cannot be disabled.
Performance Cookies
Monitor website performance — help identify which pages are experiencing errors or slow loading.
Functional Cookies
Remember your preferences — such as language selection and preferred game category — and provide a customized experience on subsequent visits.
Analytics Cookies
Used to understand how users navigate the site. This data is used in aggregate form and no individual is identified.
4.2 Cookie Controls
Cookies can be disabled or deleted from your browser settings. However, disabling essential cookies may cause some site functionality to not work correctly — such as login sessions not being maintained.
Sharing Information with Third Parties
dbagee does not sell your personal information or transfer it to third parties for commercial purposes. Information may be shared only in the following limited circumstances:
5.1 Service Provider Partners
For payment processing, we share essential transaction information with payment service providers such as bKash, Nagad, Rocket, and Upay. Game providers (such as PG Soft, JILI, Spribe, Pragmatic Play) receive the minimum information necessary to make gameplay function.
5.2 Legal Obligations
In the case of a court order, a regulatory authority's request, or any other legal obligation, we may be required to provide your information in compliance with applicable law.
5.3 Fraud Prevention
Information necessary for the prevention and investigation of money laundering or any other financial crime may be provided to relevant authorities.
5.4 Business Transfers
If dbagee merges with, is acquired by, or transfers assets to another entity, your personal information may be part of that transaction. In such a case, we will notify you in advance.
Important: Before sharing information with any third party, we ensure that they maintain protection standards equivalent to this privacy policy.
Data Storage and Security
6.1 Security Measures
dbagee uses industry-standard technology and practices to protect your information:
- SSL Encryption: All data exchanged between your browser and our server is secured with TLS/SSL.
- Data Encryption: Stored sensitive information is kept in encrypted form.
- Access Control: Only authorized personnel can access personal information.
- Regular Audits: Our security measures are regularly reviewed and updated.
- Two-Factor Authentication: An additional security layer is used to prevent unauthorized access to your account.
6.2 Data Retention Period
We retain your personal information only for as long as necessary:
- For active accounts: for as long as the account remains active.
- For closed accounts: for as long as required to meet legal and regulatory obligations.
- Transaction records: for as long as required for financial audits.
- Support conversations: for a reasonable period, taking into account the possibility of dispute resolution.
6.3 Security Breach Incidents
If your information is compromised for any reason and this creates a high risk to your rights and freedoms, we will notify you as soon as possible and take corrective action.
Your Responsibility: Always keep your password confidential and never share it with anyone. If you notice any suspicious activity on your account, notify our support team immediately.
Your Rights Regarding Your Information
As a user of dbagee, you have the following rights regarding your personal information:
Right to Access Information
You can request a copy of the personal information we hold about you. We will provide it within 30 days after verification.
Right to Correct Information
If any of your information is incorrect or incomplete, you can request a correction. Most information can be updated directly from your account settings.
Right to Delete Information
In certain circumstances you can request that your personal information be deleted. Some information may need to be retained due to legal obligations.
Right to Object to Processing
You can object to the use of your information for marketing purposes. After receiving this request, we will stop marketing communications.
Right to Data Portability
You can receive your information in a structured, machine-readable format and transfer it to another service if needed.
Right to Restrict Processing
In certain circumstances you can request that the processing of your information be restricted, such as when the accuracy of the information is disputed.
To exercise these rights, contact our support team via live chat or email. After verifying your identity, we will respond as soon as possible and within a maximum of 30 days.
Protection of Minors
dbagee strictly provides services only to individuals aged 21 or older. We do not knowingly collect information from minors.
We verify age at the time of registration. If a user is found to be under 21, their account will be closed immediately and all stored information will be deleted.
A note to parents: if you believe your minor child has registered on our platform, please contact us immediately at [email protected]. We will take prompt action.
International Data Transfers
Our servers and third-party service providers may be located in various countries. This means your information may be transferred internationally.
Wherever your information is transferred, we ensure that appropriate security measures are maintained. We work only with third-party partners who comply with international data protection standards and are contractually bound to meet our privacy requirements.
Game providers such as PG Soft, JILI, Pragmatic Play, and Spribe process information according to their own privacy policies. Gameplay data may be processed on their servers, but only the information necessary to operate the games is shared with them.
Contact Us
If you have any questions or concerns about this privacy policy, or wish to exercise your information rights, please contact us:
Live Chat Support
Get immediate support in Bengali through our 24/7 live chat service. Our team is ready to assist you seven days a week, around the clock.
For formal privacy-related requests, email us at [email protected]. We generally respond within business days.
To learn more, please read our Terms and Conditions and Responsible Gaming page.
Important Information About This Policy
This privacy policy was last updated in January 2026. dbagee reserves the right to change this policy at any time. For significant changes, we will send a notification to the registered email and update the date on this page. Continued use of our platform after any changes will be considered your consent to the new policy.
This privacy policy is part of and complements our Terms and Conditions. In case of conflict between the two documents, the interpretation of the privacy policy shall apply.